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One thing that always runs like nails down a blackboard for me is someone who uses the word "product" a lot, but especially when they use it as an uncountable noun. All that does is remind me of the euphemism used by the producers of There's Something About Mary to describe the substance in the "hair gel" scene.

But in general it strikes me as someone who sees no value in what is being made, other than as a widget to be monetised. It's like a big flag saying "I don't actually care about what I'm doing, but it should make me rich."

Nothing wrong with that in a lot of contexts, but it won't make me care about what it is you're doing. It makes me feel like you're doing this solely for yourself, and just need to show off how much money you're making.

I remember someone I had dwindling respect for describe a company as "making quality products". I dunno, the phrase 'quality products' always rings to me of "trust me: you want to give me your money. No, I don't care what these things do, myself. they get me your money: isn't that enough?"

@spacehobo yes, it's a sign to only buy standalone items from that co., nothing requiring ongoing service or support. Sign that they will either alter the deal, pivot to a different product and drop support/updates for this one, or get acquired

@spacehobo Don't know if that's true of this particular company, but in general the ones who stick with it use more specific terms about what they're making+selling

@dmarti Of course one of my more fixed obsessions is my hatred for Financial *Services* companies who describe their *services* as "products".

Sorry Fauntleroy, a mortgage is not producing anything.

@spacehobo (bank redacted) started charging a monthly fee on the checking account. I went in to switch it to a type of account that still has no fee. Banker explained that the high-fee account is part of a "(brand name) relationship" that includes other financial services, and asked me (direct quote) "do you want to end the relationship?"